EPF advises public not to be deceived by scam callers

KUALA LUMPUR, -- The Employees Provident Fund (EPF) would like to caution the public and its members against scam calls made by imposters using EPF's name and alleged EPF Anti-Fraud Hotline number to deceive them.

"We would like to reiterate that the EPF does not use its Anti-Fraud Hotline to contact members but merely to receive calls from the public. We would therefore like the members to be vigilant of such activities," it said in a statement here today.

EPF said members who had received suspicious calls on EPF matters were urged to lodge a report through the EPF Anti-Fraud Hotline at 03-26162121, which operated from 8.15 am to 5.15 pm (Monday to Friday) or call EPF Contact Centre at 03-89226000 or report directly to the police.

"The modus operandi starts with the victim receiving a telephone call from an individual who claims to be from the EPF wanting to verify whether the victim has made a withdrawal application via the Internet.

"The fact is, all withdrawal applications need to be physically submitted to an EPF branch together with the relevant supporting documents," it said.

It said when the victim informed the imposter that he has not made such withdrawal application, the imposter would inform the victim that there was a possibility of a fraud case involving the victim's account.

-- BERNAMA

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